Nick Mehta, CEO of Gainsight, leads a team of over 1,400 employees dedicated to driving durable growth through customer-led and product-led strategies. Gainsight has become a pioneer in the Customer Success category, significantly impacting the SaaS business model worldwide. Recognized for his visionary leadership, Mehta has also been named the #2 CEO by the Software Report. In addition to his role at Gainsight, Mehta serves on the Board of Directors at F5 and has co-authored two influential books on Customer Success.
Before his tenure at Gainsight, Mehta was the CEO of LiveOffice, where he grew the company to $25 million in revenue and led its sale to Symantec. His career includes senior operating roles at Veritas Software, Symantec Corporation, and XDegrees, along with experience as an Entrepreneur-in-Residence at Trinity Ventures and Accel Partners. Mehta's entrepreneurial journey began in the mid-1990s with the co-founding of Chipshot, an online golf retailer.